Last updated: 11 May 2026
These Terms and Conditions govern your use of elizabeth.co.uk. By accessing or using this website you agree to be bound by them. If you do not agree, please do not use the website.
1. Definitions
"Website" means elizabeth.co.uk and all pages within it.
"We", "us" and "our" refer to the operator of the Website.
"You" or "user" means any person who accesses or uses the Website.
"Property" means any holiday accommodation listed on the Website.
"Owner" or "Agent" means the owner of a Property or a letting agent acting on their behalf.
2. Use of the website
You may use the Website only for lawful purposes and in a way that does not interfere with the experience of other users or the operation of the Website.
You must not:
- Use the Website for any unlawful, fraudulent, or harmful purpose.
- Attempt to gain unauthorised access to any part of the Website or its underlying systems.
- Introduce viruses, malware, or any other malicious code.
- Use the Website in any way that could damage, disable, or impair its performance.
3. Nature of our service
elizabeth.co.uk is a curated listing and discovery platform for high-end self-catering properties and holiday cottages. We are not a booking agent and do not act on behalf of property owners, letting agents, or guests.
When you enquire about or book a property, any contract is formed directly between you and the relevant Owner or Agent. We are not a party to that contract and accept no responsibility for its terms or performance.
4. Property information
Descriptions, pricing, availability, images, and other property details are provided by Owners or Agents or sourced via their systems. We take reasonable care in presenting this information, but we do not warrant that all details are accurate, complete, or current.
Before making any booking, you should verify anything material to your decision directly with the Owner or Agent.
5. Bookings, payments, and cancellations
All bookings, payments, deposits, cancellations, and refunds are handled directly between you and the Owner or Agent under their own terms and conditions.
We do not collect payments from guests and do not add booking fees to prices shown on the Website unless this is explicitly stated.
6. Intellectual property
Unless otherwise stated, all content on the Website including text, images, graphics, logos, and software is owned by or licensed to us and is protected by applicable intellectual property law.
You may view, download, and print pages for your own personal, non-commercial use. You may not copy, reproduce, distribute, modify, or otherwise exploit any content without our prior written consent.
7. User-submitted content
Where the Website allows you to submit content such as reviews or comments, you confirm that you have the right to submit it and that it does not infringe third-party rights or contain unlawful, defamatory, or offensive material.
We reserve the right to remove or moderate any user-submitted content at our discretion.
8. Links
The Website may contain links to third-party websites for convenience only. We do not endorse or accept responsibility for the content, products, or services of any linked site.
You may link to the homepage of this Website provided the link is fair, lawful, and does not suggest any endorsement or association without our permission.
9. Disclaimers
The Website is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no warranties or representations regarding the Website, its content, or its fitness for any particular purpose.
We do not guarantee that the Website will be available at all times, free from errors, or secure from interference.
10. Limitation of liability
Nothing in these Terms and Conditions limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under applicable law.
Subject to the above, we will not be liable for any direct, indirect, or consequential loss or damage arising from your use of the Website, reliance on its content, or any dealings with Owners or Agents.
11. Privacy and cookies
How we collect and handle personal data is set out in our Privacy Policy and Cookie Policy, both of which form part of these Terms and Conditions.
12. Changes to these terms
We may revise these Terms and Conditions at any time. Updates will be published on this page with a revised date. Continued use of the Website after any change constitutes your acceptance of the updated terms.
13. Governing law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with them will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact
If you have questions about these Terms and Conditions, please use the contact page on this website.